Q1: Is this an original product?
A: We are a distributor. Product status (genuine / OEM / replacement) is based on the actual offer and inventory. Please confirm with us before ordering.
Q2: How can I confirm compatibility before purchase?
A: Please provide one of the following for verification: OE/OEM number, engine model, VIN (if available), and clear photos of the original pump (nameplate, connectors, mounting points).
Q3: What is your warranty policy?
A: Warranty (if applicable) depends on the sales agreement and product condition. Please confirm warranty terms before payment.
Q4: What shipping methods do you offer to Russia/CIS?
A: Shipping options depend on destination and urgency. We can quote express, air, rail, or sea shipping upon request.
Q5: What information is needed for a fast quotation?
A: Part number + quantity + destination city + recipient type (business/private). If fitment needs verification, please also send photos of the original pump.
Q6: What is your packing method?
A: Standard protective packaging is used to reduce damage during transportation. Extra outer packing can be arranged if required.
Q7: What should I do if I receive the wrong item or the package is damaged?
A: Contact us immediately with order number + photos/videos of the item and packaging. We will help check and provide a solution according to the sales agreement.
Q8: Can you help source other Bosch CP3 common rail parts?
A: Yes. Please send your part number list, and we can assist with related parts sourcing and consolidation.
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